Shipping & Returns Policy
Return/Exchange Policy
Due to the personal nature of my items, all sales are considered final, and products that have been opened or used will not be accepted for return or exchange.
If item(s) have been damaged during shipping, please contact me within 48 hours of delivery.
Returns/refunds will not be issued based on buyer's personal like/dislike of product scent and/or consistency.
Shipping fees will not be refunded, and buyers are responsible for any return shipping fees and/or customs fees.
Order Cancellations
Any cancellations should be requested within 24 hours.
Processing Times & Shipping Information
As my items are handmade, each order has a standard processing time of 3-5 business days at most. Processing time is how long it takes me to make or otherwise get your order ready to ship. The shipping method chosen at checkout refers to the length of time the actual shipping takes once I have tendered it to USPS/UPS/etc.
Shipping for all orders will be provided within 3-5 business days via USPS Mail, using the buyer's chosen method. In the case of custom soap or wholesale orders, please review shipping times listed as some orders may take up to a month to create.
Shipping costs are based on the combined size and weight of purchased item(s) plus packaging materials, and are automatically calculated by the website upon checkout.
Buyers are responsible for any customs and import taxes that may apply to international orders. Farmers Soapery is not responsible for delivery delays due to customs.
Privacy Policy
I solemnly swear not to do anything weird or unethical with your personal information (or click here to view a more in-depth version if the Farmers Soapery Privacy Policy).
Due to the personal nature of my items, all sales are considered final, and products that have been opened or used will not be accepted for return or exchange.
If item(s) have been damaged during shipping, please contact me within 48 hours of delivery.
Returns/refunds will not be issued based on buyer's personal like/dislike of product scent and/or consistency.
Shipping fees will not be refunded, and buyers are responsible for any return shipping fees and/or customs fees.
Order Cancellations
Any cancellations should be requested within 24 hours.
Processing Times & Shipping Information
As my items are handmade, each order has a standard processing time of 3-5 business days at most. Processing time is how long it takes me to make or otherwise get your order ready to ship. The shipping method chosen at checkout refers to the length of time the actual shipping takes once I have tendered it to USPS/UPS/etc.
Shipping for all orders will be provided within 3-5 business days via USPS Mail, using the buyer's chosen method. In the case of custom soap or wholesale orders, please review shipping times listed as some orders may take up to a month to create.
Shipping costs are based on the combined size and weight of purchased item(s) plus packaging materials, and are automatically calculated by the website upon checkout.
Buyers are responsible for any customs and import taxes that may apply to international orders. Farmers Soapery is not responsible for delivery delays due to customs.
Privacy Policy
I solemnly swear not to do anything weird or unethical with your personal information (or click here to view a more in-depth version if the Farmers Soapery Privacy Policy).